As a Cloud Alliance Re seller of Sales force, Segra Infoware is a leading cloud computing specialist with a proven track record of Implementations, Integrations, Support and App development services. Our extensive solution experience will help the organization to reach the maximize ROI within the expected timeline.

Engaging with Sales force, no longer have to worry about maintenance and upgrades. The updates take place three times a year in the background, without any need of infrastructure upgrade. As your trusted partner, we will be happy to advise you in choosing the right product that meets your requirements.

Our Expertise

Sales Cloud

Give your sales teams the power to close the deals like never before with the world’s #1 trusted CRM platform. Increase productivity, keep pipeline filled with solid leads and score more wins without speed limits.

Service Cloud

Enhance your customer support from call-center software to self-service portals — with more responsive, intuitive, and flexible service solutions that help you anticipate your customers’ needs.

Community Cloud

Allows companies to create sites that connect customers with information and employees with experts. It includes a collaborative effort in which infrastructure is shared between several organisations from a specific community.

Einstein Analytics

See all your data from both internal and external sources in pre-built apps and dashboards. Give your team the power to slice and dice the data, no matter where they’re working.

ioT

It is nothing but the Internet of Things. It is a network of physical devices like home appliances, vehicles etc embedded with softwares, electronics, sensors etc which makes the world an easy and a better place to live. It promotes economic benefits and reduces human exertions.

Marketing Cloud

Make the most of every customer interaction by creating personalized, cross-channel customer journeys that deliver exceptional experiences across email, mobile, social, advertising, the web, and more.

Lightning Customization

Lightning is a new, fast and awesome experience from Salesforce, which helps you to access the instance with lightning speed.

Integration Cloud

Make your business more agile by connecting all your systems to the world’s #1 CRM.

Our approach

Value-based, Rapid delivery

Focus on evolutionary, value-driven and time-boxed development

Meaningful discussions around process and technology enhancements

Accelerating user adoption by focusing on ease of use

Identify gaps, process issues and/or policy concerns for resolution with time to react

Engage in “trade-off” discussions and make informed decisions to enable user adoption

Collaborative

Side by side demonstration of need and system/solution, allowing the audience to see the system capabilities in context of business need at any time in the project life cycle

Business audience and a design team to co-validate the solution requirements to validate that design and development are in-line with business expectations and user adoption metrics

Involvement of technical resources throughout the project to provide knowledge of systems and the technical environment

Secure delivery

 

Leveraging our international workforce with extensive experience in Agile, Salesforce.com implementation

Making full use of MTS delivery model

Monitoring

 

Implementing Salesforce.com is not a start and stop project — It’s an ongoing journey for your entire organization. You must continuously educate your team on adoption of Salesforce’s capabilities. Stakeholder involvement, Communication plan, Training strategy, Continuous improvements to the system – all these will allow the user understand the reason for the change

Build the Future of your business on a Secure & Scalable

Ready to minimize your IT spend by securing & migrating your business to cloud?
Let’s discuss over a call!

How we can help you

Since 2016, we have transformed Small and Medium Enterprises (SMEs) to fast companies by automating processes in the Customer

Relationship Management and Systems. We help you to implement, integrate and customize the platform to make sure that its features and capabilities are used efficiently and effectively.

As a result, our customers have achieved the following:

  • Alignment of Sales, Marketing, Service, Finance and other Business Operations.
  • A bird’s eye view of the entire business.
  • Improved efficiency and higher business productivity.

Segra Infoware can help you with:

  • Linking sales, service and fulfillment organisations to drive more revenue.
  • Cloud Solution Strategy & Consulting.
  • Change Management with proven processes for user adoption on solution implementation.
  • Custom App development on Force.com Platform.
  • Building mobile applications (Android & iOS) that extend cloud applications.
  • Integration Strategy and Consulting.
  • 100% Agile approach.

With a team of certified consultants who are based in-house with over 30+ cloud deployments, 28 clients and counting across 4 countries, Segra Infoware is certainly a preferred implementation partner.